Privacy Policy

Personal Data Protection Policy
Houseboat Camargue, in the course of its activities, may process personal data collected through this website and is committed to doing so in accordance with the provisions of EU Regulation 2016/679 of April 27, 2016 ("General Data Protection Regulation", "GDPR") and French Law No. 78-17 “Informatique et Libertés” of January 6, 1978, as amended.

We care deeply about protecting your privacy and individual freedoms. That is why, through this data protection policy, we wish to inform you transparently about the commitments made by Houseboat Camargue and the measures taken to ensure the protection and security of your personal data.

I. Use of Our Websites

Categories of Data Collected
While browsing the various websites operated by Houseboat Camargue, we may collect personal data concerning you. The categories of data that may be collected include:

Technical navigation data (IP address, connection logs, etc.)
Data related to your browsing activity
Data about the device used

Purposes of Processing
This data is partly collected to meet our legal obligations and also for technical management and statistical analysis of our websites.

Data Retention Period
The data collected through your use of our websites is retained for no longer than necessary to fulfill the aforementioned purposes and, in any case, no longer than one year.

Recipients of the Data
The data collected from your use of our websites is strictly for internal use by Houseboat Camargue and its subcontractors. We take special care never to share this data with third parties.

II. Contact and Booking Forms

Categories of Data Collected
When using the contact forms available on our websites, we may collect the following information:

Identity information (last name, first name)
Mailing address
Email address
Mobile and landline phone numbers

Required fields are marked with a red asterisk. This data is collected based on your explicit consent.

Purposes of Processing
Data collected through our contact forms is used solely to respond to your inquiry or request. We commit not to use this data for any other purposes, including marketing or prospecting.

Data Retention Period
Data collected through our contact forms is retained only as long as necessary to fulfill the purposes mentioned above and to respect your rights.

Recipients
This data is strictly for internal use by Houseboat Camargue and its subcontractors and will not be shared with any third parties.

III. Accommodation Booking

Categories of Data Collected
When booking accommodation online with Houseboat Camargue, we may process the following personal data:

Identity information (last name, first name, age of children)
Mailing address
Email address
Phone number
Bank details
Dates of stay

This data is collected as part of the performance of a lodging contract between you and Houseboat Camargue and is strictly necessary to provide the relevant service.

Purposes of Processing
Data collected for accommodation bookings is used solely for managing your reservation and internal organization. We will not use this data for other purposes without your explicit consent.

Data Retention Period
Booking data is retained only as long as necessary for the above purposes, and in any case, for no more than one year after your most recent stay.

Recipients of the Data
Booking data is strictly for internal use by Houseboat Camargue and its subcontractors. It will not be shared with third parties.

IV. Newsletter and Communications

When you subscribe to the Houseboat Camargue newsletter, only your email address is collected. It can only be collected with your express consent through a “double opt-in” system. This means:

You enter your email address in the “Subscribe to the newsletter” field.
A confirmation email is sent to that address. Your subscription is only activated once you click the confirmation link in the message.

You may also have subscribed through other channels (e.g., a checkbox on a form), but your explicit consent is still required.

You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any newsletter. Once clicked, you will be automatically unsubscribed with no further action needed.

The list of newsletter subscribers is used only internally by Houseboat Camargue and its subcontractors. It is never shared with third parties. If we were ever to promote a partner’s offer via the newsletter, the partner would never have access to the recipient list.

V. Your Rights

In accordance with the GDPR and the amended French data protection law, you have the following rights regarding the personal data you provide to us. You may contact us at any time to:

Access and rectify your personal data or request a copy (right of access and rectification)
Object to the processing of your data for legitimate reasons (right to object)
Within legal limits, request the restriction or deletion of your data (right to restriction and erasure)
Receive a structured, readable copy of your data for transmission to another data controller (right to data portability)
Define instructions regarding the handling of your data after your death

To exercise these rights, you may contact us by email using the form below or by postal mail at:

Houseboat Camargue
[Mailing Address]

To verify your identity and prevent unauthorized access, we ask that you include a readable copy of your ID with your request. This copy will be destroyed immediately after verification and will not be used for any other purpose.

You also have the right to lodge a complaint with the relevant supervisory authority.

IX. Security

Houseboat Camargue is committed to maintaining the confidentiality, integrity, and availability of your data. We implement appropriate technical, logistical, and organizational security measures to protect it. These measures ensure a level of security appropriate to the risks associated with processing personal data collected via this website.